AI PHONE ANSWERING
Restaurant AI phone answering that takes orders in Spanish and English
When nobody can reach the phone, the AI takes the pickup order and texts a link to pay. Paid orders go straight to your kitchen. Truvana Tech solves missed phone orders for restaurants in DC, Maryland and Northern Virginia.
- Answers in Spanish and English
- Orders sent to your kitchen
- A person when the caller needs one
AI phone answering features for Latino restaurants
Many regulars call in Spanish. The AI answers in Spanish and takes the order the way they say it.
Answers in Spanish and English
The AI answers in Spanish and English, so callers order in the language they're comfortable in.
The whole order, modifiers and all
"Dos pupusas revueltas, una de loroco, extra curtido": the AI takes every dish, modifier and note.
Paid before it cooks
Once the caller confirms, the AI texts a link to pay. The order reaches your kitchen only after it's paid, so nothing unpaid gets cooked.
Questions answered too
Callers ask about your hours, address, menu, prices and what's available today, and the AI answers from your store information.
A restaurant phone ordering system that's part of your POS
Phone orders go into the same restaurant POS as your counter, kiosk and online orders, so the kitchen works from one list.
Kitchen printer
- ■Tickets print with Spanish item names
- ■Works alongside a kitchen display
AI phone answering compared with a typical restaurant phone line
Every restaurant phone rings at the worst time. The difference is what happens next.
Truvana Tech
An AI answering service for restaurants, set up in Spanish
A phone that rings while the kitchen is slammed is a lost order. Truvana Tech sets up AI phone answering for restaurants in DC, Maryland and Northern Virginia, in English or Spanish.
The rush
Your team stays with the customers in line
On a Friday night, the person who answers the phone is also the cashier or the cook. The AI takes the call and the order and texts a link to pay, so the line at the counter keeps moving.
- Paid orders sent to the kitchen
- Payment by text link
Your menu and answers
Set up with your menu, hours and address
We load your dishes and modifiers with the names your callers use, like "cuarto de pollo, pierna, ají aparte", plus your hours and address. Then we place test calls in Spanish and English before it answers a real one.
- Test calls in both languages
- Transfers to your team when needed
Training
Your team knows what the AI does
We show your team on site, in English or Spanish, where phone orders arrive in the kitchen and what happens when the AI transfers a call. When your menu changes, you call the same local team.
- Training on site
- A local contact after setup
How AI phone answering setup works
Setup happens before the AI takes a real call, so it already knows your menu.
- 01
Tell us about your calls
When the phone rings most, what callers ask and which orders come by phone.
- 02
Get a written quote
Phone answering, the POS, the card rate and any monthly fee, explained in your language. No contract.
- 03
Load your menu and answers
Dishes, modifiers, hours and location, in Spanish and English.
- 04
Test calls, then go live
We place test orders in both languages and check each one reaches the kitchen.
What is restaurant AI phone answering?
Restaurant AI phone answering is software that picks up your restaurant's calls, takes orders, answers common questions and passes the call to a person when needed.
How much does AI phone answering cost?
Standalone AI answering services charge monthly, and plans that take orders cost more than plans that only answer.
| Option | Monthly price (checked November 11, 2026) | Takes orders and payments |
|---|---|---|
| Maple Voice | $150, or $85 billed yearly | No |
| Maple Pro | $350, or $220 billed yearly | Yes, with POS integration |
| Truvana Tech | On your written quote | Yes, into the POS we install; paid by text link |
Source: Maple, checked November 11, 2026.
How to choose an AI phone answering system for your restaurant
The best one takes a complete order in your callers' language, not a voicemail. Ask:
- Does the order reach your kitchen display, or arrive as a message to type in?
- Does it transfer callers to a person?
- Who sets it up?
- What does it cost each month, in writing?
AI phone answering questions owners ask
Is there an AI that can answer phone calls?
Yes. AI phone answering picks up a restaurant's calls, takes orders and answers questions about hours or location. Ours answers in Spanish and English, texts callers a link to pay for pickup orders, and transfers a caller to a person when needed.
What is the best AI answering service for restaurants?
The best one takes complete orders in your callers' language, collects payment before the kitchen starts and sends the order straight to your kitchen. Get the monthly price in writing, and if your callers speak Spanish, test it in Spanish before you sign.
Can callers pay over the phone?
No card number is read out on the call. After the caller confirms the order, the AI texts a link to the number they called from, and they pay there. The order goes to your kitchen once it's paid. A caller on a landline can't get the link, and any caller can ask for a person.
How much does an AI phone answering service cost?
Standalone services charge monthly: Maple lists $150 per month for answering and $350 per month to also take orders and payments (checked November 11, 2026). Ours comes with the restaurant POS we install at no extra cost; ask for a quote. Hardware is free when you process your card sales with us; your written quote shows the terms.
Can the AI take phone orders in Spanish?
Yes. It answers in Spanish and English and takes the order the way the caller says it, with modifiers like "extra curtido" or "ají aparte". The kitchen ticket shows your Spanish dish names.
What happens when a caller needs a person?
The AI transfers the call to someone on your team. It handles orders and the usual questions about hours, the menu and your location, so the calls that reach you are the ones that need you.
Will AI phone answering replace my staff?
No. It picks up the calls your team can't reach during the rush, so cashiers and cooks stay with the customers in front of them.
Get a quote for AI phone answering
Tell us when your phone rings most and how many orders come by phone. A person replies in English or Spanish.
Tell us about your business
Your name and email are enough to start. Write in English or Spanish.